1. COURSE OBJECTIVES
This module will provide students with concepts of business process and project management and the tools to improve the flows in business operations. The linkage between operational metrics and financial metrics will be also discussed.
2. COURSE CONTENT
No. |
Content |
Time Allocation |
Contribution to CLO |
|||
Hour(s) on the class |
Essays, exercise, Assignments |
Self-study with teacher’s tutorials |
||||
Lecture |
Practice, Seminar |
|||||
1 |
Chapter 1: Products, Process and Performance |
2 |
1 |
1 |
5.5 |
1 |
2 |
Chapter 2: Operations Strategy and Management |
2 |
1 |
1 |
5.5 |
1 |
3 |
Chapter 2: Operations Strategy and Management (cont’d) |
2 |
1 |
2 |
5.5 |
1 |
4 |
Chapter 3: Process Flow Measures |
2 |
1 |
1.5 |
5.5 |
2,6,7,8,9,10 |
5 |
Chapter 3: Process Flow Measures (cont’d): Linking Operational to Financial Metrics |
2 |
1 |
1.5 |
5.5 |
2,6,7,8,9,10 |
6 |
Chapter 4: Flow-Time Analysis |
2 |
1 |
1 |
5.5 |
3,6,7,8,9,10 |
7 |
Chapter 5: Flow Rate and Capacity Analysis |
2 |
1 |
1.5 |
5.5 |
3,6,7,8,9,10 |
8 |
Chapter 6: Inventory Analysis |
2 |
1 |
1.5 |
5.5 |
3,6,7,8,9,10 |
9 |
Chapter 6: Inventory Analysis (cont’d) |
2 |
1 |
2 |
5.5 |
3,6,7,8,9,10 |
10 |
Chapter 7: Managing Flow Variability: Safety Inventory |
2 |
1 |
1.5 |
5.5 |
4,6,7,8,9,10 |
11 |
Chapter 8: Managing Flow Variability: Safety Capacity |
2 |
1 |
1.5 |
5.5 |
4,6,7,8,9,10 |
12 |
Chapter 9: Managing Flow Variability: Process Control and Capability |
2 |
1 |
2 |
5.5 |
4,6,7,8,9,10 |
13 |
Chapter 9: Managing Flow Variability: Process Control and Capability (cont’d) |
2 |
1 |
1.5 |
5.5 |
4,6,7,8,9,10 |
14 |
Chapter 10: Lean Operation |
2 |
1 |
2 |
5.5 |
5,6,7,8,9,10 |
15 |
Chapter 10: Lean Operation (cont’d) |
2 |
1 |
1 |
5.5 |
5,6,7,8,9,10 |
Total |
30 |
15 |
22.5 |
82.5 |
3. COURSE ASSESSMENT
– Score ladder: 10
– Type of assessment
Form |
Content |
Criteria |
CLO |
Proportion |
|
Formative |
Attendance |
|
The number of attendances and participation in lesson |
1-10 |
10% |
Midterm exam |
|
Test/essay/assignment/ presentation |
1-10 |
30% |
|
Summative |
Final test |
|
Written exam (60 minutes) |
1-10 |
100% |
|
|
|
Total: |
100% |