1. COURSE OBJECTIVES
This course aims to provide students with industry knowledge of the major in Hotel Management. After completing this module, students have an overview of resort management, the resort’s organizational structure, management of the resort business process, and the management of key business resources. of the resort, the management of the natural environment, the quality and price of the resort’s services.
2. COURSE CONTENTS
|
No. |
Contents |
Time Allocation |
Contribution to CLO |
|||
|
Hour(s) on the class |
Essays, exercise, Assignments… (3) |
Self-study with teacher’s tutorials (4) |
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|
Lecture (1) |
Practice, Seminar… (2) |
|||||
|
1 |
CHAPTER 1 – RESORTS: AN INTRODUCTION |
2 |
1 |
1 |
5.5 |
1,2,3,4,5,6,7 |
|
2 |
CHAPTER 2 – MOUNTAIN-BASED RESORTS: THE IMPACT OF DEVELOPMENT ON OPERATIONS |
2 |
1 |
1 |
5.5 |
1,2,3,5,6,7 |
|
3 |
CHAPTER 2 – MOUNTAIN-BASED RESORTS: THE IMPACT OF DEVELOPMENT ON OPERATIONS |
2 |
1 |
1 |
5.5 |
1,3,4,6,7 |
|
4 |
CHAPTER 4 – BEACH RESORTS: THE IMPACT OF DEVELOPMENT ON OPERATIONS |
2 |
1 |
1 |
5.5 |
1,2,4,5,6,7 |
|
5 |
CHAPTER 4 – BEACH RESORTS: THE IMPACT OF DEVELOPMENT ON OPERATIONS |
2 |
1 |
2 |
5.5 |
1,2,3,4,5,6,7 |
|
6 |
CHAPTER 6 – GOLF-BASED RESORTS: THE IMPACT OF DEVELOPMENT ON OPERATIONS |
2 |
1 |
1 |
5.5 |
3,4,5,6,7 |
|
7 |
CHAPTER 6 – GOLF-BASED RESORTS: THE IMPACT OF DEVELOPMENT ON OPERATIONS |
2 |
1 |
2 |
5.5 |
3,4,5,6,7 |
|
8 |
CHAPTER 8 – RESORT OPERATIONS: THE IMPORTANCE OF RECREATIONAL AMENITIES |
2 |
1 |
2 |
5.5 |
1,2,3,4,5,6,7 |
|
9 |
MID-TERM EXAM |
2 |
1 |
1 |
5.5 |
1,2,3,5,6,7 |
|
10 |
CHAPTER 9 – THE UNIQUENESS OF TIMESHARE RESORT OPERATIONS |
2 |
1 |
1 |
5.5 |
1,2,4,5,6,7 |
|
11 |
CHAPTER 10 – RESORT OPERATIONS: THE IMPORTANCE OF GUEST ACTIVITIES |
2 |
1 |
1 |
5.5 |
3,4,5,6,7 |
|
12 |
CHAPTER 11 – RESORT OPERATIONS: THE IMPORTANCE OF RETAIL |
2 |
1 |
2 |
5.5 |
1,3,4,5,6,7 |
|
13 |
CHAPTER 12 – SPAS, POOLS, AND INDOOR WATERPARKS |
2 |
1 |
2 |
5.5 |
1,2,3,4,6,7 |
|
14 |
CHAPTER 14 – CRUISE SHIPS: FLOATING RESORTS |
2 |
1 |
2 |
5.5 |
1,2,3,4,5,6,7 |
|
15 |
CHAPTER 15 – CASINOS |
2 |
1 |
2.5 |
5.5 |
1,2,3,4,5,6,7 |
|
Total (hour) |
30 |
15 |
22.5 |
82.5 |
||
3. COURSE ASSESSMENT
– Score ladder: 10
– Type of assessment
|
Form |
Content |
Criteria |
CLO |
Proportion |
|
|
Formative |
Attendance |
|
The number of attendances and participation in lesson Bonus points for student’s contribution in class activities and discussions: maximum 2 points added to midterm/final exam. |
1,2,3,4 |
10% |
|
Quiz, midterm test |
|
Quick test, 30 minutes |
5,6,7,8 |
15% |
|
|
Report |
|
Group assignment |
|
15% |
|
|
Summative |
Final test |
– All chapter |
MCQ + writing (60 mins) |
1, 4,5,7 |
60% |
|
|
|
|
Total: |
100% |
|