QTR301E – Principles of Management and Operations (Những nguyên lý về quản trị và vận hành)

0
11

1. COURSE OBJECTIVES

This course is an introductory survey course and is designed to provide you with an understanding of the basic functions of management; and create an awareness of how the design, operations, and control of production/operations systems that can most effectively provide goods and services.  The course will provide you with basic managerial principles, tools with which to solve operations problems and knowledge of current managerial practices and issues.

2. COURSE CONTENTS 

No.

Contents

Time Allocation

Contribution to CLO

Hour(s) on the class

Essays, exercise, 

Assignments…

(3)

Self-study with teacher’s tutorials

(4)

Lecture

(1)

Practice, Seminar…

(2)

1

Section 1. Managing (B1)

Planning and Strategic Management (B4)

2

1

0

6

1, 6, 7, 8

2.

Section 2. Managerial Control and Group’s practice (B16)

2

1

1.5

6

1, 6,7,8

3

Section 3. Introduction to Operations Management (S1)

2

1

0

6

2,6,7,8

4

Section 4: Competitiveness, Strategy & Productivity (S2)

2

1

1.5

6

2,6,7,8

5

Section 5. Product and service design (S4)

2

1

0

6

3,4,5,6,7,8

6

Section 6: Capacity Planning (S5)

2

1

3

4.5

3,4,5,6,7,8

7

Section 7: Process selection and Facility Layout (S6) 

2

1

3

4.5

3,4,5,6,7,8

8

Mid-term Test 

3

0

0

6

1,2,3,6

9

Section 8: Quality Management (S9), Quality Control (S10)

2

1

3

6

3,4,5,6,7,8

10

Section 9: Inventory Management (S13)

2

1

3

6

3,4,5,6,7,8

11

Section 9: Inventory Management (Cont.) (S13) and Just – in – time System (S14)

2

1

3

4.5

3,4,5,6,7,8

12

Section 10:

Material Requirement Planning (S12)

2

1

1.5

4.5

3,4,5,6,7,8

13

Section 11: Project Management (S17)

2

1

3

6

3,4,5,6,7,8

14

Field trip/ Guest Speaker (S15)

3

0

0

4.5

3,4,6,7,8

15

Presentation

0

3

0

6

3,4,6,7,8

Total (hour)

30

15

22.5

82.5

 

3. COURSE ASSESSMENT

– Score ladder: 10

– Type of assessment

Form

Content

Criteria

CLO 

Option 1

 

Formative

 

Attendance

 

The number of attendances and participation in lesson

 

1,2,3,6

10%

Mid-term test 

Session 1 to 7

Written test (MCQ), 45-60 minutes

1,2,3,6

    10%

Mid-term Assignment 

 

Group presentation

1,2,3,4,6,7,8

20%

Summative

Final test

Session 3 to 11

MCQ + Case study (60 – 90 mins)

1,2,3,5,6

60%

 

 

 

 

 

 

Total:

100%