1. COURSE OBJECTIVES
The production and operation management is a vital function of the management in converting the raw materials into valued added goods and services in a controlled manner as per policies in the organization.
This course introduces and equips students with in-depth knowledge about Manufacturing and Production in Supply Chain Management; also delivers the typical tasks, components and forces driving changes in the Manufacturing and Control environment and how these factors affect company operations. The course focus on some aspect, such as: Forecasting in Operations Management, Design and Development of Products & Processes, Facility & Layout Planning, Capacity Planning, Inventory Management, JIT Manufacturing and Supply Chain Management, Productivity, Work Methods and Measurement, Quality Control & Quality Management, Maintenance & Reliability Management.
2. COURSE CONTENTS
No. |
Contents |
Time Allocation |
Contribution to CLO |
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Hour(s) on the class |
Essays, exercise, Assignments… (3) |
Self-study with teacher’s tutorials (4) |
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Lecture (1) |
Practice, Seminar… (2) |
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1 |
Chapter 1- Introduction to POM & Operations Strategy Chapter 2- Forecasting in Operations Management |
3 |
0 |
3 |
5.5 |
CLO1,2,11 |
2-3 |
Chapter 3: Design and Development of Products & Processes |
6 |
0 |
3 |
11 |
CLO2,3,10,11 |
4-5 |
Chapter 4 – Facility & Layout Planning |
6 |
0 |
1.5 |
11 |
CLO4,5 |
6-7 |
Chapter 5 – Capacity Planning Midterm exam |
6 |
0 |
1.5 |
11 |
CLO3,4,6,7 |
8-9 |
Chapter 6 – Inventory Management |
5 |
1 |
1.5 |
11 |
CLO 4,8 |
10-11 |
Field trip, Seminar with experts |
0 |
6 |
3 |
11 |
CLO4,8,9 |
12 |
Chapter 7 – JIT Manufacturing and Supply Chain Management Chapter 8 – Productivity, Work Methods and Measurement |
2 |
1 |
2 |
5.5 |
CLO 3,4,11 |
13 |
Chapter 9 – Quality Control & Quality Management Chapter 10 – Maintenance & Reliability Management |
2 |
1 |
2 |
5.5 |
CLO3,4,5,10 |
14-15 |
Group presentation |
0 |
6 |
5 |
11 |
CLO 6,7,8,9,10,11 |
Total (hour) |
30 |
15 |
22.5 |
82.5 |
3. COURSE ASSESSMENT
3.1. Type of Assessment
Form |
Content |
Criteria |
CLO |
Proportion |
|
Formative |
Attendance |
|
The number of attendances and participation in lesson |
1,2,3,4,8,9,10,11 |
10% |
Oral presentation: content (40%), teamwork (10%), present (10%), ask (20%), answer questions (20%) |
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Homework assignments: cases |
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Quizzes: multiple choice, sort answer |
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Self-assessment: case study |
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In-class discussions: discuss cases and solution |
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Essay/Summaries |
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Summative |
Mid-term |
Group assignment and presentation
|
|
1,2,3,4,5,6,7,10,11 |
30% |
Final term |
FIATA exam (written exam)/ Group Assignment |
|
1,2,3,4,5,9,10,11 |
60% |
|
|
|
|
Total: |
100% |
Guidance: Base on learning outcomes, what teaching method, learning method and evaluation are needed to achieve these learning outcomes and evaluate the level of achieving learning outcomes. Department should build criteria to assess measuring level of course learning outcomes (according to Rubric)
- Types of assessment
- Requirement for assessment when suggesting assessment method
Value |
Measure exactly what is needed to be measured (assessment criteria/factor should be correlative with knowledge/skills demonstrating in respective learning outcomes). |
Reliability |
Assessment from two teachers/lecturers who evaluate the same task of student or from one teacher/lecturer in different time. |
Fairness |
Students are provided information about assessment criteria. Scoring bases on specific criteria. Students are completely instructed knowledge, skills needed to meet assessment criteria. |
- Assessment methods
Performance Based Outcomes |
Demonstration, presentation, simultation, role play, work sample, performace test (Trình diễn, thuyết trình, mô phỏng, đóng vai, bài kiểm tra mô phỏng công việc thực tế, thi đánh giá năng lực) |
Project, lab test, fieldwork, thesis, practicum, portfolios (Dự án, thực hành ở phòng lab, đi thực địa, luận văn, rèn luyện nghiệp vụ, hồ sơ) |
Knowledge Based Outcomes |
MCQs, short essay questions, posters (Thi trắc nghiệm, viết bài luận ngắn, posters) |
Case studies, long essay questions, critiques, journal/blogs (Nghiên cứu tình huống, viết bài luận dài, bài phê bình, bài báo/blog) |
Low Order Thinking Skills (Kỹ năng tư duy cấp độ thấp) |
High Order Thinking Skills (Kỹ năng tư duy cấp độ cao) |
SUITABLE ASSESSMENT METHODS (knowledge)
Remember |
Understand |
Apply |
Analyse |
Evaluate |
Create |
MCQ |
MCQ |
Open questions (allow to use materials) |
Case study |
Evaluate published articles |
Create product model |
Standardized test |
Fill in the blank |
Group project |
Presentation |
Evaluation essay |
Thesis, dissertation, poster |
Quiz |
Quiz |
Practice, experiment |
Project |
Evaluate problems |
Compose |
Summarize book, documentary |
Speaking test |
Business model |
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Case study |
Start-up |